Contact shipping

SHIPPING

We need 3-5 business days to process your order.

CANCELS

You Can contact our CS team, with your order number but we can not guarantee that your order will be cancelled or changed. If you need more asssitance, feel free to reach out to us at info@kawayancollection.com

RETURNS

We accepts returns on worldwide web orders within 14 days of the delivery date.

INTERNATIONAL ORDERS

Kawayan offers worldwide shipping through DHL. Payment of any duties and import taxes are the responsibility of the recipient and are collected at the time of delivery. Duties and taxes are not visible at checkout, they are determined by the customs agency at the destination country. We are not able to estimate these fees as they vary from country to country. For information about duties and fees you should contact your local carrier/customs office.

SECURE CHECKOUT

Your security is important to us. For full details of how we protect your payment and personal details, please read our Privacy Statement.

CLIENT SERVICES

For assistance with online orders please contact: info@kawayancollection.com